Equiniti Reviews
(Rated by 4 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
5.0
Base on 4 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality5.0
- Return Policy4.0
- Customer Service4.5
- Good Value4.0
Recent Customer Reviews (4)
David Dietrich
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Greg Stevenson
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Earline Daniel
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Zara Gilbert
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Equiniti Pricing
Astrella® (0-25 stakeholders)
$1,200 per year
Astrella® (26-100 stakeholders)
$3,200 per year
Astrella® (101-300 stakeholders)
$8,200 per year
Astrella® (300+ stakeholders)
Custom pricing
Equiniti Pros & Cons
Pros
1
Wide registrar service: Equiniti acts as the registrar for nearly 50% of all shares, indicating a significant market presence and experience in share management.
2
Work-life balance and flexibility: Employee reviews mention good work-life balance, flexibility, and decent PTO/benefits.
3
Helpful coworkers: Some employees report positive interactions with colleagues who are willing to help.
CONS
1
Customer service issues: Customers report slow response times (5 to 10 working days), difficulty reaching support by phone due to busy lines, and problems with online registration processes such as the Shareview app.
2
Poor customer satisfaction: The company has low ratings from customers regarding their service quality, especially in share transfer processes.
3
Employee dissatisfaction: Reviews highlight poor management support, lack of proper training, stressful work environment, underpayment relative to workload, limited room for advancement, and excessive meetings or mundane tasks.
4
Negative BBB rating: Equiniti Trust Company is not BBB accredited and holds an F rating due to multiple complaints and failure to respond adequately.
Equiniti Features and Benefits
Features
Wide registrar service
Acts as the registrar for nearly 50% of all shares, indicating a significant market presence and experience in share management.
Work-life balance and flexibility
Good work-life balance, flexibility, and decent PTO/benefits.
Helpful coworkers
Positive interactions with colleagues who are willing to help.
Ownership Solutions
Provides comprehensive data-driven insights to help companies manage their ownership effectively, including transfer agent services, equity plan solutions, and corporate action services.
Equity Compensation Solutions - EquiTrax™ platform
Flexible and secure management of employee equity plans with 24/7 access for participants to view and manage holdings and data-driven analytics for informed business decisions.
Complaint Management Software (MMX)
Comprehensive reporting, AI algorithms for complaint categorization, seamless integration with other systems, supports regulatory compliance and root cause analysis to proactively manage complaints.
Share Incentive Plans (SIPs)
Tax-efficient savings and benefits such as pre-tax and National Insurance savings.